Frequently Asked Questions

How can I search for an apartment if I am not in Chicago?

We are happy to offer virtual or live video tours with a leasing agent. We can also send you recorded video walk-throughs, high quality photos and all the info you need to rent remotely.

What do I need in order to qualify for an apartment?

Most of our landlords and property managers are looking for credit scores over 620 and monthly gross (before taxes) income greater than 2.5x the monthly rent. If you don’t meet the above criteria, most landlords will accept a co-signer that does.

How do I apply for an apartment?

  • Please fill out our easy online application here:
  • Pay The First’s Month’s Rent via credit card on our online application OR fee-free to our Zelle:
  • Please provide Proof of income
  • Please provide Valid photo ID

What form of payments do you accept?

Will I be refunded if I don’t get the place?

  • Application fees are used to pay for credit and background checks and are nonrefundable.
  • First month’s rent is refundable in the event that your application is denied or you do not move forward with a lease signing within 48 hours of approval.

How can your service be free?

We receive compensation from our landlord’s and property management companies at no cost to you.

What areas do you serve in Chicago?

We serve throughout most Chicago neighborhoods & surrounding suburbs.

Do you accept co-signers?

Yes, most of our apartments will accept guarantors/co-signers. Please have your co-signer complete the co-signer application on our website:

Are apartments more expensive through an agent?

No. It is against the law to have multiple prices for a single apartment.

How do I know if a neighborhood I am looking in is safe?

Unfortunately licensed brokers and leasing agents are legally prohibited from commenting on a neighborhood’s safety due to license law. If you are interested, please visit for more information on crime statistics in Chicago.

Who do I contact if I have any other questions?

Please feel free to reach out to our administrative team at

Write to us

By sending us your information, you agree to The Apartment Source’s Terms of Use & Privacy Policy.